Simple, Affordable All-In-One Communications
Small and medium size businesses are being put under a tremendous amount of pressures in today’s dynamic business world. Companies are faced with increased competition, shrinking margins, and evolving business models. Traditional concerns such as controlling costs and maximizing customer satisfaction are more important than ever. As connectivity becomes a paramount business requirement, new issues are emerging, such as the requirement to safeguard critical business assets, the expansion of the virtual workforce, the growth of communications traffic, and the heightened need for business agility.
In the wake of these changes, businesses are reconsidering the role of information technology. Today, voice and data networks are strategic assets that are an integral part of every business. To remain competitive, businesses must constantly evaluate their communications strategies to make sure they are truly effective, enabling employees to collaborate with colleagues, partners, suppliers, and customers. Business communications must also align with business needs-both today and in the future.
Solution
The Cisco Business Communications Solution is the industry's first integrated voice, video, data, and wireless communications system designed and priced for small and medium-sized businesses. Cisco considers voice and data networking to be part of a single, comprehensive business solution. This innovative systems approach to security, connectivity, and communications enables organizations to grow and optimize their business.
The Cisco Business Communications Solution is smart, simple, and secure. It provides an intelligent, resilient, adaptable infrastructure that enables companies to transform the way they do business and build a competitive edge. In addition to converging voice and data technologies into a single network solution, it features simplified products, applications, and management tools, a lifecycle services approach, financing options, and comprehensive, built-in security for the entire business.
The Cisco Business Communications Solution consists of three major components:
At the heart of the solution is an intelligent network. This IP infrastructure includes Cisco Catalyst® switches with Power over Ethernet, Cisco integrated services routers and wireless devices, and robust security. Combined together all of these components deliver you a reliable and flexible network, that seamlessly work together. This provides you the quality of service (QoS) required for voice and video applications, and the reliability needed for critical business processes. Cisco has designed this network to be intuitive so that you can concentrate on running your business and not your network.
The Cisco Unified Communications family of telephony and desktop applications enables businesses to improve operational efficiency and enhance customer satisfaction. Cisco has also teamed up with Microsoft to deliver true integration into MS CRM, Outlook, and Explorer. This enables Microsoft applications to integrate with your phone system, so that Voice Mail messages tie into your Outlook mail box, customer information is pulled from MS CRM when a call comes in, and click to dial capabilities from MS Applications.
Service, support, and finance options complete the solution. Using the Cisco Lifecycle Services approach, Cisco Systems and Network Solutions Northwest offer a broad portfolio of end-to-end services. These services are based on proven methodologies for deploying, operating, and optimizing Cisco Business Communication Solutions.
